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FAQ

Are the silver jewellery made of real silver?

Yes, Our all our Silver product are made of 925 Silver which is an alloy that contains 92.5% pure silver and 7.5% other metal – usually copper.  Pure silver is too soft to use for jewellery, adding copper in general but can be other metal too.

Is Sterling Silver Good For Sensitive Skin?

Yes, Sterling silver does not have any nickel in it and is therefore wearable by most people. Allergies to silver are rare.

How do I keep my jewellery shiny?
While it might be tempting to wear your Magic Soul jewellery at all times, we highly recommend removing when participating in any of the following activities:

  • Showering/Swimming
    Gold plated jewelry does not have the same characteristics as solid gold. It is water resistant, but overexposure to water may wear off the plating faster. For long-lasting plating, we advise removing your jewellery when showering, swimming and exercising.

  • Cleaning
    Avoid interaction with harsh chemicals found in hot tubs and cleaning products as they may wear out your jewellery

Scratches and marks may be present on the plating and sterling silver pieces.
You can use a silver cloth to clean your silver jewellery. For our gold plated items, take extra care when cleaning, since this may wear off the plating.

This experience enriched her understanding of beauty and design, and she began creating heart-shaped jewelry for herself, realizing that it was not only a form of self-expression but also a way to embrace her inner beauty.

Delivery Time and Fee
We know that waiting for online orders to arrive can sometimes feel like an eternity. We strive to process your order within 2-4 business days.

However, please note that actual delivery will vary based on the delivery option that you have selected, as well as your location.

 

  • For Local Orders (Hong Kong)

Your order should arrive within 2-3 business days.

We Offer for the moment free delivery for Hong Kong.

  • For International Orders

Express Delivery: 7-20 Business Days
 

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